[LWJ]

I have insured many contractors and dug into countless conflicts, just like this.

First. You need to understand on a scale of 1-10 this is about a 1.2. But that is now. The F'n lawyer can move the needle to 9.5 very quickly.

I would advise to meet with her face to face. No lawyer. Resolve this ASAP. Swallow some pride and find a resolution - I KNOW that you are right. That fact really doesn't matter at this point. From my perspective? I would even eat the darn $4500. This is pennies compared to what a juicy claim can do to you.

But critical is 1. full and complete release on this entire job / acceptance of the work. 2. No F'n lawyer, including going forward 3. Any future work is billed / paid agreed upon to your satisfaction. Example - she wants you to polish the counter tops. You quote it and have a signed change order.

She sounds like a difficult but lucrative client. We all have these. You are a pro and probably are knocked off your normal game on this stupid issue. Don't be. It is a simple thing. You can do this.