Quote:
Originally Posted by Matt Monson
I didn’t see the part about him not issuing refunds on my first read. That’s no good. Too many businesses in this industry have failed by making the mistake of using customer deposits to pay their bills. It’s death.
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I agree. We use the money to buy the customer’s parts, put them on the shelf and then usually charge labor when the job is done.
If I was to overspend out of the business account, I sell some parts or dip into my own bank account to cover it. Our customers are never at risk.