Quote:
Originally Posted by chrisbalich
It matters not that you didn't start the thread; you chose to reply...and you're obviously subscribed. Once you open the door, it doesn't close behind you automatically.
We do not peruse the entire breadth of the internet looking for questions. But once we've fielded one, we follow-through until it's done or we ask them to reach out via another method.
The owner of the company I work for does answer questions online...or I do it. You'd be surprised how easy it is to get people to reach out via your preferred channels if you simply ask.
Best of luck in your ventures.
|
Sorry as one of their first customers I can’t let this all go by. I have had my CR A/C since early 2018! Thats over 6 years! Jonny and CR has been great on balance. They worked with me amazingly well during my setup and testing. When I had issues they helped me sort them out. I have also seen how they have worked with many of their customers and prospects over the years. Yes they are busy, yes sometimes they don't update every day or week, even if they are on here answering other threads, etc. SO WHAT! Jonny also owns his own car and aside from being a vendor is a valued member of the community. Maybe he is out here doing research on his own car, or any number of others things we all do here on Pelican. Is he perfect, no. Are any of us, certainly not. Has he been great, to me and many others, yes!
Demanding he be more responsive is one thing, and while I know he strives to be as responsive as possible, he would be the first to admit he wishes he could do more. There are just not enough hours in the day. Work, family, life all has to be balanced. Pointing out that you have seen his green dot while waiting with baited breath for his reply multiple times, and then attacking him here publicly for not being available all the time sounds more like one of my stalker ex-girlfriends, than a reasonable customer or prospect who understands the challenges of a business like his. Sorry, but true. If I were the owner of CR I would just not sell you a unit at this point, ever. Jonny though is more tolerant that I, or than you give he and CR credit for.
Interestingly Jonny and CR don’t need your passive aggressive “best wishes on your venture.” He and the CR HAVE a successful business, it’s growing and innovating, and thriving. We should be lucky and happy they still cater to folks like us while also supplying the likes of Singer, Guntherwerks, etc. Many vendors get to that level and forget the do-it-yourself folks, because even the nicest of us can be a PITA to deal with at times (I probably was).
Everyone needs to be nicer to each other out here, and usually this community is. Rant over. Beer time!
