I've been working with Xometry to have a 50"x4" aluminum frame waterjet cut. I only have Illustrator on my Mac to create line art for it. First, even though the spec was clear it was a frame, they sent me a plate. Then because something happens with the DXF if you make it fit the artboard, the frame wall width goes from 4.2mm to 2.5mm. Even though there is text in the artwork describing all dimensions correctly, they sent one at 2.5mm frame wall width. I just figured out how to send a DXF file with correct dimensions but their system can't understand it.
Yes, I've asked them to take the Illustrator file and convert to their CAD type and they have the dimensions but can't seem to do it. Their upload system takes a 1291mm dimension and makes it 32791mm.
Here are the file types they can use. Does anyone know if there a free or cheap CAD application for Mac that will create any of these?
Send Cut Send was so much easier to work with but they don't have the ability to waterjet cut such a piece.