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omg here's the current chat response on their website-
And as I have grown through all your chats and apology will not work here for you, but I sincerely apologise for all the miss action. You have been faced here. I will do my best so you get a query resolved as soon as possible.
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Well i had #6 adjusted perfectly but then just before i tightened it a butterfly in Zimbabwe farted and now i have to start all over again!
I believe we all make mistakes but I will not validate your poor choices and/or perversions and subsidize the results your actions.
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