[masraum]

Originally Posted by berettafan

omg here's the current chat response on their website-
And as I have grown through all your chats and apology will not work here for you, but I sincerely apologise for all the miss action. You have been faced here. I will do my best so you get a query resolved as soon as possible.

LOL! This seems like one of those times that AI would have been an improvement over "Kevin" from Bangalore...

I wonder if wandering into an Apple store would have worked or been better. There may be limitations on what they will handle in a store.