Quote:
Originally Posted by Rick Lee
And Amex has rebilled my account, said the merchant provided proof of delivery. Yeah, I had already told them that. I called Amex the day it arrived, asked what to do, I called and emailed the merchant that I wanted a return shipping label, that it arrived three weeks late and they shipped fully one week after I requested to cancel. Now Amex is reopening the case based on the exact same info I gave them two weeks ago. Sheesh. They may lose me over this one. I am not eating this charge and I firmly believe the merchant will try to hit my card again in the future, just to see if they can get away with it. Amex says they put a block on charges from them, but that that does not get me out of an agree-upon subscription.
|
Once upon a time I had several Amex accounts that were 35 years old and I'd run a huge amount of money through. As much as $25k in a month.
I got into a little dispute with two of their departments regarding half a million unused points. Literally a chicken or egg thing. Long story.
Never could get them to sort it out, told them they could shove my accounts up their collective ass and that was the end of my Amex accounts.
Sometimes, the individuals involved have **** for brains and can't see the forest for the trees.