Quote:
Originally Posted by porsche tech
That knife cuts both ways. Took my Passat V6 to an independent shop and told them it was overheating. I suspected the water pump / thermostat. They called me later that day and said I was correct but they couldn’t do it because they didn’t have the special tools to do the job. Charged me $50 checkout fee. Took it to the dealer the next day and got the job done. Just saying.
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You are talking pennies to dollars. However, it's your right to prefer a rapid turnaround and excellent quality. You just have to pay for it.
The dealer has Starbucks more often than not.