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Registered
Join Date: Jun 2014
Location: Hilton Head Island, SC
Posts: 1,898
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The guy told me no problem, they could do it at the beginning then charged me $50 (this was some time ago) to tell me they couldn’t do it. I paid them and never went back there…problem solved. Now I have 2 Hondas. Agree with everything Steve said in previous post.
Not trying to hijack. My point is there can be problems at both kind of shops. Find someone you trust.
Another story: when our dealership was Porsche / Audi, one of the Audi techs brought a 5000 in for an oil change for a waiter. He quickly discovered the front shocks were leaking and totally wasted and the catalytic converter guts were loose and rattling to beat the band. He went up front to tell the service advisor who reported it to the waiting customer who went ballistic in front of all the other customers at the front counter. The Audi service manager took him outside away from the other customers, got him calmed down and said come on back in the shop and I’ll point out the problems. After seeing the deficiencies, customer says ok, go ahead and do it. Service manager says, it’s obvious you don’t trust us, you need to take it somewhere you trust…lowered the car down and gave it back to him, no charge. I love it.
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