[rwest]

I would be careful in how descriptive you are in what she did that made your gfs stay exceptional as in today’s profit driven healthcare environment, she could possibly get in trouble if her care was more than the brass wanted done.

I agree that a glowing letter to her supervisors is a good idea and maybe send a treat basket to the nurse’s station.

I have had the “opportunity” to have a few hospital stays in the last ten years and always felt like I got excellent care from everyone at the hospital. I suspect it is because I never complained and was grateful to everyone, no matter how bad I felt. I’m under the impression that a large quantity of patients are awful to the staff and if you show kindness and gratitude, you get awesome care.

I also send a thank you card to the unit that I stayed in.