[Zeke]

There are multiple threads on this across the net. Pics of delivered packages are easy to find and copy. The seller does create a shipment amounting to nothing and sends it to a similar address in your zip code. eBay sees that as delivered.

It is new and eBay and AmEx will sort it out when the number of scams reaches a point. Your best bet is to write a letter or email if (you can obtain the legal email address). Otherwise send your letter to the Registered Agent for AmEx in your state. That's where your subpoena goes if you have to sue. It will reach the legal dept at AmEx.

They should have enough complaints by now to handle this. They haven't had to program around this yet apparently, but that is coming, I'm sure.