Same ISP here and no problems but I don't use my Roku. I know it's out of date. But that didn't seem to be your issue. I have generally found that if you can wait for an appt their techs are pretty good. Save me at least 3 times but one time kinda messed things up. Long story but I used an independent to solve that. He found a direct line to remote tech and all he did was identify himself as a tech and they seemed to bend over to cooperate.
Something to try? Sorry, I don't know where that number is now. But he didn't bring it with him.
Quote:
Originally Posted by masraum
Have you tried calling Verontier?
Sounds like BS to me. THere should be a notification if they are going to kill or change service to the point that your stuff doesn't work.
|
You don't know these companies.
