[porsche tech]

Early in our marriage (been 55 years) in our first house, my wife bought “Lady Kenmore” or something top of the line washer and dryer from Sears. The guy installed them, started the washer and left. Halfway through the cycle it quit working. Wife called Sears and they said it would be a week to ten days before somebody could come out to look at it. She rightfully did not settle for that and they sent someone right away. He checks it out, says it needs a new timer, and calls his warehouse (on our phone—no cell phones in those days). Reports it will be a week to ten days to get the part. Again, my wife did not settle for that and said she wants a new unit. Guy gets on our phone again and reports it will be a week to ten days to get a new unit. My wife told him to take the washer and dryer back where it came from because she didn’t want it. We went up to the local appliance store (wife went to HS with the owner’s son). Sold us a Whirlpool I think (they made Kenmore for Sears)…same guy that sold it to us came and installed it and we had it for 30+ years.