We built a new house two years ago. Nice place if I do say so. Well, we discovered that two very large 1/2 moon windows were haveing a problem, the UV film was sagging. Called the company, very nicely agreed to replace them at no charge. Nice guy came out and measured up for replacement glass. We waited two months for the new stuff made arrangements for replacement and HOLY SHI# they are the wrong size. That's after they took one out to see.
It was fall so we agreed to wait till spring for the new replacements. Well they showed today. I bet that one half section wieghs in at around 500#'s. I mean they are big, 4 guys to get them off the ground. Well, from the second floor they dropped it and it crashed into the doors and windows below.
My dad was there watching over things for us. Hate haveing folks in the house when we are not there.
They are telling me now that it all has to be replaced. That's around 10-12,000 worth of doors and windows.
So, my question is, do I let them get it together and make thier offer on time and replacement from a phone or hold them to the fire?
I think I want a principle , the worker bees and myself meeting at 8 am tomorrow at my house to hear thier plans
I'm taking a deep breath and writing this to help calm me down
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