Rick,
The company hopefully/should have insurance for this purpose. However, thay may elect to pay out of their own pocket to prevent premiums from going up or being dropped all together.
I agree with getting the head people invloved. My suggestion would be to document through pics or video for possible future use.
Unfortunately $hit happens. I see no reason for tham not making this right.
Good luck.
EDIT: Ooops, I see Dan initially suggeset pictures. Well, I obviously agree.