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Terry, Tabs, well, everybody thanks. The installer just called and said they were going to take care of everything. 6 to 8 weeks out for custom windows. He basically said he would agree to getting it in writing. He was very humble and said several times he was very embarassed. Right now my feeling is they are on the right track and doing all they can.
Thanks guys.
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Rick
" too many people spend money they haven't earned to buy things they don't want to impress people they don't like" Will Smith
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