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Registered
Join Date: Nov 2002
Location: Rogue Valley, Oregon
Posts: 1,736
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My company is owned by a Finish bank. They weren't seeing the EBITA they wanted from NA so decided to get rid of value added services, or at least cut them severely. The result is a decrease in head count of 80 people across NA. Trouble is, no one in the management team has the balls to tell our customers that our philosophy on service has changes so please don't request us to do projects. The bozos that run this outfit seem unwilling to alienate any customer by saying no, we don't do that anymore, yet have cut the staff to do those projects. Its just moronic!
Troy
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Troy
Past: 1975 911S Silver Anniversary-rebuilt and sublime.
Past: 1988 Carrera-backdated with a 3.6 and all the goodies.
Present: 2011 GMC 2500HD with the 6.0 & 4x4!, 2004 Toyota Sequoia (wife's)
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