/begin rant
This has been an ongoing issue I've had at work and to this day it still has not been resolved. Back in January I recieved a notice that the payement for payroll taxes for our corporation had not been submitted for the month of December 2003. I looked at the bank account and sure enough, the two checks cleared on the 15th of January (the date the taxes are due for the month of December) for both the 940 and 941 deposit. I call the IRS, ask them what the notice is about and they say that they do not have on record a payment from us. I tell them this is impossible since I have the bank statement and cleared checks in front of me. They say there isn't anything they can do about it and that I must pay to avoid having interest tacked on. I hang up on them and call the bank, they fax me a copy of the checks and the coupons for each one. Well, what do you know, the IRS sent me a coupon booklet with the right name and everything on it, but the EIN (employer ID number) is somehow completely wrong. I call the IRS back and explain the situation, they say that's fine, they'll debit the incorrect account and credit the right one and everything will "adjust out". I then ask them to close out the account with the wrong number and to never send me anything with that EIN. They oblige and I feel like all is well. A month later I get another notice, interest has been compounded on the outstanding balance that I took care of a month ago, WTF
. I call the IRS and ask them what's going on, they say there was no adjustment made to the account, I ask them to do it again and the lady asks "do you have power of attorney?" I tell her it isn't necessary since I'm only attempting to make them aware of a mistake they made. She tells me "Sir, I cannot disclose any more information to you." I respond with "There is no information for you to disclose, I'm disclosing all the information, you just need to listen to what I say and click the appropriate buttons on the computer to fix this problem that I already took care of a month ago." She responds with "Sir, I cannot disclose any information." So now we're half way through 2004 and this balance is still oustanding, I recieved a notice yesterday that they are going to "cease all assets" if we do not pay, so I've decided to draft up a letter with the chronological sequence of events and show them how many times they've f***ed up.
/end rant