[campbellcj]

Along the lines of Thom's post, we have had much better success reaching VP and C** level execs with hardcopy letters...yep, snail mail. Keep it short and sweet, and personalized so it does not look like a bulk-mailing, and it has a shot at getting read or at least passed down the line for somebody to deal with. Phone calls and emails at this level will almost never penetrate.