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what are you guys talking about? The text at the top gives the scale as 1 being really frustrated, 9 being really happy. Then the radio buttons have 1 in the red zone (frustrated), 9 in the green zone (happy).
As for the answers, if everyone puts very frustrated as an answer, then we'll have our data. I don't want to make that assumption though...personally, access denied pisses me off a lot less than the other two.
btw, just so you have some context, some of the engineers are working out algorithms for access control in p2p systems. The qos formulas have some "frustration factors" built into them, but they just made up the numbers. We're just trying to get a little data to indicate if their numbers are reasonable.
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