http://finance.indiainfo.com/news/2004/10/08/0810bpo.html
Quote:
"I think this dispute about outsourcing is highly exaggerated. For every Dollar that is outsourced by US business to India, US insources at least 10 Dollars of business from India," Chidambaram said in an interview to BBC.
"What do they (US) outsource? They outsource low-end jobs, call centres, help centres. What do they insource? They insource orders for capital goods, for technology, for design, for brands, for trademarks, for intellectual property," he explained.
He said the gains of US business through insourcing far outweigh the alleged outsourcing losses. "Believe me, US business knows that it can remain competitive only if it outsources low end jobs."
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According to a McKinsey & Co. (an independent resource group) study, for every $1 that we outsource, the US economy gains between $1.12 and $1.14.