[FenderGuy]

Took my amp to get tubes biased, first placed screwed it up by leaving the old tubes when 2 of my new tubes burnt. Second place I called to get a time estimate... drop off my amp sometime in end of Aug I get a qoute of 2 weeks top for a bias and a look over ...3 weeks pass I call...The tech is busy ...i kinda get angry i call almost everyday cause i want this fixed. Finally I get a call saying that my tubes are mismatched so I have to wait a week to get my tubes from L.A ., they say as soon I get my tubes the amp will be fixed. I finally get the tubes on Oct 20...and still no fixed amp and no call. I have not called them since I dropped them off on OCT 20. They were getting annoyed with my calls, but I dont care this is a Marshall jcm 800 tube amp that just need a re bias and look over. And they quoted me 2 weeks tops and it has been over a month and 2 weeks, granted we had to wait a week for my tubes, but a damn month? If i dont get a call back by Friday i am going over here and demanding my amp back and saying screw them !!! what rights as a consumer do I have? I feel I have been very patient with them.