[notfarnow]

I actually think the whole premise is unfair... it implies that PP is turning their backs to their customers by not "managing" the tone in this forum. Kinda rude, actually. If you were a guest at a party, and didn't like the conversation, would you complain to the host? Probably not. You'd probably engage in conversation and defend your point of vue. If you found the conversation particularly offensive, you might leave... but you'd probably thank the host before you left.

I understand what you're getting at, and I recognize the problem... it's hard to have a debate when people resort to personal attacks.