I've had a framed picture (Levi's Ad) fall on my head at Macy's about 10 years ago. I backed up into my friend who also fell and injured himself. We were asked to sign an agreement for a release of liability and instead decided to go straight to the hospital.
I was around 23 years old at the time and thought that the agreement was so insensitive that I'd take it as far as I could go. My friend and I decided we'd take them to court for our doctor bills which we're around 500 dollars a piece. We got that and a about a grand more just because their insurance people didn't want to go to court.