[mikester]

Sorry about what happened Zeke - it's a shame and the customer services doesn't sound too great either.

A while back Gwen took a dive in a the Bridge up in LA because there was some liquid on the floor that we didn't see (it was clear and the lighting in the theater wasn't great of course).

At first not a single person who worked there came to help her out. So...I went after them. I found the nearest employee and told him of the situation and he just didn't care. So...when he didnt' care I asked him to get me a manager - Now. I mean he didn't even care enough to want to clean up the mess so no one else slipped on it. So when we found a manager they were apologetic and attempted to pacify us with some free tickets. Gwen wasn't feeling too bad but I didn't want to rule anything out. She doesn't have the best back and this kind of thing can really mess it up more. So; we got our money back for the movie we were going to see - they gave use some free tickets and took our information down. I told them that there was no way to tell how injured she was due to the nature of it. So it would be in their best interests to keep up with this and to check on her in a few days. She went to the chiro and all in all she seemed okay so we didn't go after them for anything. The fact is though their employees reacted like crap and we really could have held them much more accountable if we weren't better people.

You have a good head on your shoulders there and I'm sure you're doing the right thing. People in general just don't seem to have any compassion these days.