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Cars & Coffee Killer
Join Date: Sep 2004
Location: State of Failure
Posts: 32,246
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Dealership Gripes...
Tuesday night I'm driving home from the gym and I notice that my truck is pulling to the left when I brake. The left front caliper had been sticking since I bought the truck in October, but not to the point to interfere with braking. As I am driving up to Chicago for Christmas tonight, I thought that it would be a good idea to have it checked out before I hit the road. I was expecting that the front left caliper would probably have to be replaced, possibly some rotor resurfacing, and pads all around. I might have even considered doing the work myself if it had been the weekend and a tad bit warmer than 5º F.
I drop the truck off at the Ford dealership Wednesday morning. They call me around 2:00 in the afternoon. They tell me that I need two new calipers (both front--I have drums in the rear), two new rotors, and pads all around.
I question the lady about two new calipers. I explain that I find it highly unusual that they'd both fail at the same time. Further, the truck was stopping fine, it was just pulling when it did. She says she will talk to the tech and call me back.
I get a call ten minutes later. She explains that the tech can just replace the sticking caliper, but recommends replacing them both to prevent "uneven" braking. ("Uneven" braking? WTF?) Further, as if psychically, she also states that the rotors are in spec and can be resurfaced, but the tech doesn't recommend that either.
I tell them to replace just the left front caliper, resurface the rotors, and replace the pads all around.
I am never taking my truck back there again.
BTW, I have had a single caliper replaced on almost every vehicle I have ever owned, and never had a problem.
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Some Porsches long ago...then a wankle...
5 liters of VVT fury now
-Chris
"There is freedom in risk, just as there is oppression in security."
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