Quote:
Originally posted by asphaltgambler
My former manager lied to customers, overcharged them for work done, charged for work that was not done, charged for parts that were used but represented as new, kept small bonuses and gifts that were meant for the technicians, etc, etc, etc, etc, etc
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I'll tell you what I would do if I found myself in your position. I'd kick the guy squarely in the balls and while he's bent over, I'd kick his head over the goal posts.
Assaut you say? Well, if he wants to sit in the same cell with you, he will press charges. If he wants to go on illegally ripping people, he won't say a word through his broken teeth.
I have some of these characters in my family, a service writer (good job for him, he' a natural crook) and a flat rater who makes consistantly a grand a week on a (weak) high school education. That's better than me, why did I go to college? LOL.
There are now commissioned electricians and plumbers in the repair field. Aviod them. It's been the norm in carpet cleaning for years. Get the flat rate guy for that. The one that does it all with no upcharges.
I set an electrician up many years ago on a nice job for an owner. Several thousand dollars of easy work. I asked him for a hundred bucks. I felt unclean and have never done anything like that again. I have given a little referal fee out now and then, but I won't take one.
But the guy at the begining that took tips and whatever that were for someone else definately would have tasted my boot. On the strength of the fact that he also cheated customers while cheating the line mechanics would have given me cause to wipe the floor with the jerk. Wouldn't be the first time I was booked for that. Never charged, though.