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I recently coverted from ATT to Cingular -- we needed a new phone for my wife, and I was basically told I had to switch both phones over to Cingular.
For 2-3 months the billing/features were all screwed up. The free Cingular to Cingular phone feature wasn't activated, and neither was the nation wide minutes feature.
It's been finally cleared, but their service still stinks. The only time I get good service from them is when I speak with a former ATT rep. When speaking with a Cingular rep, I've asked for reimburement for something they screwed up -- they said "I can't do that." Speaking with an ATT rep about the same situation --- they were able to immediately credit my account! From now on, if I call them with a problem, I am going to request a former ATT rep.
Just my story,
-Z.
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2010 Cayman S - 12-2020 -
2014 MINI Cooper S Coupe - 05-17 - 05-21
1989 944S2 - 06-01 - 01-14
Carpe Viam.
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