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Non Compos Mentis
Join Date: May 2001
Location: Off the grid- Almost
Posts: 10,654
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Get off the phone, and go look them in the eyeballs.
They can't get rid of you the way they can get rid of a phone call by saying "I'll take care of it" and then doing nothing. Don't leave without a reciept saying "paid in full" or some other written proof. Be nice, and have the attitude that we're working together to resolve an unfortunate situation.
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