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So is crappy customer service just an unfortunate fact of modern American business? I just called my gym (California Family Fitness) to try to extend my membership, and got some girl on the phone who was just one follicle short of a complete c*nt. I didn't have my my membership number handy, which appears to be a hangin' offence in these parts. Then I asked if there was any renewal incentive, and got threatened with being sent to a collection agency - WTF?
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"You go to the track with the Porsche you have, not the Porsche you wish you had."
'03 E46 M3
'57 356A
Various VWs
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