Quote:
Originally posted by HardDrive
I suppose engineer hating developers can chime in as well 
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I knew it was getting bad the day "Venketramen Jayasankar" just rolled off my tongue like I had been saying it every day. That's because I was. You see, ol' Venky (as I now call him) is the help desk guy I get quite often when I call in problems on my tube. He works for TATA, an Indian company that provides these kinds of services to a surprising number of American companies. He barely speaks English, and the little he does comes out so fast and garbled it is impossible to understand him.
One of my pet peeves, and it really does not reflect on the help desk people in any way, is just how much I have to know about their job to do mine. I'm no software guy, yet to use the systems provided by the company I work for, I have had to learn more about it than I care to know. They pay me to design things; I think they would be stunned if they ever really tracked how much time me and my co-workers spend trouble-shooting computing systems just so we can perform our "day jobs". Guys like Venky certainly don't help.