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My wife has tried unsuccessfully to switch from ATT to Cingular - should have been no problem since they are the same company.
After a weeks worth of phone calls and hours on hold - she finally gave up and stayed with ATT. When the contract is up - so is Cingular. Not one person in customer service has any clue what they are doing - they are constantly contradicting what the previous disservice agent just said. Apparantly its cheaper to loose customers than to properly train personel.
US Cellular has entered our market - any info?
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Randy
'87 911 Targa
'17 Macan GTS
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