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I'll echo what RallyJon wrote and it was with a VW dealer too.
Sent them a request for a car, Internet sales manager called me back. He gave me such a good offer compared to all the other dealers that I made a weak counter offer which he promptly accepted. Total negotiations: about 1 minute.
Another time, a friend was corresponding with a VW salesman via e-mail and got a firm quote. When he went in to order the car, the rookie salesman tried to force him to get the extended warranty and lots of dealer add-ons, but with a firm quote in hand, they had to honor the price.
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Neil
'73 911S targa
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