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I hear what you are saying. There is a lot of truth in it. To play "devils advocate" for a second, there are a large number of folks in the workplace today that ONLY communicate by email, and it is my experience as an email consultant that the numbers get larger every day.
Now that said, I also think that the sender has some responsibility in knowing who he is emailing. If these are "old schooler's" then the sender should have phoned to follow-up.
Also, keep in mind that the role of FEMA is a co-ordinator, not the first line of defense. There are what, a total of 2,500 employees, total?
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'17 Cayenne
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