Quote:
Originally posted by MysticLlama
I get the 3 year complete care warranty, covers everything, and have had to use it plenty of times to make it worthwhile. (I support several in the office)
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I work at Dell in support, and I can say, Complete Care is worth it. Our normal warranties only cover failures of parts due to manufacturing issues or whatever. Complete Care is actually INSURANCE.
You knock your notebook off the desk and shatter your LCD?
Normal warranty: So sowwy, you must pay $$$ to get it replaced.
Complete Care: We send you a whole new unit. Not a penny out of your pocket.