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I will never buy another HP product! I was having problems with my printer (all in one) so went to their website for help. Could find nothing to solve my problems and after some investigative work I found an 800 help number. I called and got some Indian chick on the other end (no, not Ya-Tah-Hey), Should told me I needed to find some serial number on my computer for her to begin to help me. I found several numbers but not the one she wanted. "Hang on a second, I'll find it" I told her. She said "If you can't find the number I cannot help you" - Click! "Hello, hello"
She hung up on me, I was pissed!
Needless to say, HP lost a customer that day.
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Kurt
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