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If I place a call, I have no problem being put on hold. People get busy, I understand that.
When solicitors call (usually at dinner time), I very politely ask them to wait a moment and I put them on hold. Of course I never pick the call back up. My kids like to see how long the red light flashes before they give up. I like this approach, because I don't lose my temper and it's kind of fun.
When Mr. Robinson's secretary asks me if I can hold, I tell her I'd rather have Mr. Robinson call me some other time when he's less busy.
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My work here is nearly finished.
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