[M.D. Holloway]

Kim, your not confused. Six Sigma is essentially a process to improve a giev system to the point it is almost defect free, or in other words, perfecting a system to where there are little if no opportunities for failure.

I was a trained six sigma master black belt when I work for the general. My projects were geared around productivity improvements for our customers - we were able to legit save the millions.

It seemed at the time that if they just applied smart engineering and truely understood what the customer wanted, they would not have needed us.

I just wanted to make sure that six sigma was still alive and well and was still considered viable and worthwhile. In the past several years, I haven't seen much of it in my business structures.