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Go to a Credit Union. You'll be much happier. I know I am.
I had a similar issue years ago. Mega-State-Bank didn't care when I compained. So my wife and I closed all our checking, savings, money-market, and multiple brokerage accounts.
The next day we recieved a call. Gee... They decided they *could* waive those fees after all. I told them they were too late.
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Dixie
Bradenton, FL
2013 Camaro ZL1
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