[H.G.P.]

Relative called tonight. She can't start-up to Windows. Only goes to MS-DOS (won't start into the Windows 98 showing). She has Windows 98.

I know ZERO about something like this. She tried F8 same MS-DOS came up, and she also tried CTRL-ALT-DEL, and finally reset, with all the same results that the MS-DOS (mode?) keeps coming up.

Ideas? Is it a startup virus?

Thanks