[JK-81SC]

Sounds like there is a big discrepancy in Sears stores. I just walk in and hand them the tools at the register. If the clerk isn't busy, they will even get the tools for me. Never any problems what so ever.

I agree with the useage factor in determining what brand to buy. I've broken a few Craftsman tools. My son-in-law mechanic wears out Craftsman tools every month, so he is gradually upgrading to Snap-On.
He says there is no comparision between the two. If you have the bucks, get the Snap-On tools. Since I'm only a part time wrench with a daughter in college, I'll stay with the cheapo Craftsman.