Amex to the rescue after Ipod dies
My wife's Ipod started showing a picture of an unhappy Ipod on the screen instead of the menu that it should at power up. Turns out this signals a fatal error and the unit must be replaced. We dug out the receipt and found it was 5 months out of the warranty period. Dang!
Oh wait! We paid with American express and they double the factory warranty. After jumping through a few hoops sending in receipts we got a letter today that $322.32 was credited to our account! How cool is that?!?
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Lee
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