|
I had a similar problem with Cox when I added a home router a few years ago. The problem was that the MAC address of the router was different then the one on the PC. When I set up the router to use the MAC address of my PC I was able to connect. They may have changed the way they do things, but I if not then this is your problem. You can either configure the network adapter on your work laptop to use the same MAC address as you home laptop or call up Cox, and tell them you have a second PC, and ask them to allow either one to access the net. They may want to charge you extra for that though.... I know it used to be an extra $5 per PC each month.
Of course this was over three years ago when I went through all that so Cox could have changed everything by now.
|