[Icemaster]

Dell has sucked since I first got into the biz formally years ago. It's always teh same attitude about the products and service - "We don't make mistakes, we're Dell..."

Even when you chart out a line to them indicating a consistent repair problem with a line they argue back that it's still poorly trained technicians. Technicians that they trained and certified...

I'll never let my rep live down the time they had a recall on system boards for GX200's. He insisted it was a "voluntary proactive replacement" and that we not refer to it as a recall. He gets up and sez this ina meeting with one of our customers who responds with "...'voluntary proactive replacement'....sounds like Dell-ease for "recall" to me..."

Whole room lost it.



Dell sucks.