Happy New Year!
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I rec'd the same Dell "card" in the mail. Tossed it, not in the market.
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'Bought a Dell Dimension 8100 in Fall of '01 w/a 3 yr. extended warranty - $70.
1 month prior to the end, power supply went out - they sent a tech out 2 days later to R&R it.
Overall, no prob's w/the rig - only w/the operator.
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First two years of ownership, I called several times - got decent help.
After that, I really tired of calling their Tech Center and getting folks in India/Philippines who spoke very poor English.
They were always very polite, however.
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Last time I called 'n spoke w/a lady in India, I asked where I was calling.
She said, "I'm not allowed to say that." (in an Indian tongue)
Me: "Am I calling India?"
Her: "Sorry sir, I'm not allowed to say."
'Suffered through 10 minutes or so, excused myself, and redialed a few minutes later.
Me: "Where am I calling?
Him: "You are calling Texas, sir."
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I don't know a good laptop from a bad one, but prior to Christmas, Office Depot had a sale on a Toshiba Satellite for $899.
'Think it was this one: Toshiba Satellite® M55-S3292 14" Widescreen
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http://www.officedepot.com/ddSKU.do?level=SK&id=341576&&An=browse
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I think the snot 'n sass is due to today's narcissistic/arrogant society.
After all, there IS a parenting crisis in this country.