[alf]

The economy, like the world we live in, is global and outsourcing is capitalism at work. The quality of offshore phone support is sometimes spotty, the quality of on-shore support before it was outsourced was often just as bad. I used to own a Packard Bell PC and everytime i called with a problem they'd tell me to format the drive and reinstall everything.

That Rupee thing is pretty darn funny though.