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Ebay item not as advertised - Should I expect a shipping refund?
My wife bought a clarinet that was described in the Ebay auction as "as new." It arrived with a puddle of dried spit in the mouthpiece and two bent keys. The seller had a 7 day return policy, but was silent regarding shipping.
We returned the horn and requested a refund of shipping both ways. He returned the money for the horn only and no refund of any shipping money.
At this point we're out $36. He admits that the horn had the problem we mentioned. I'm about to contact him concerning shipping, but want to hear others opinions on what I should expect.
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Lee
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