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I've had great experience with Sears.
Had a blade get jammed in my jigsaw (the type with the no-tool blade change) after having used it for quite some time. I took it in to see if they had some way of getting it out and they just handed a new one to me!
I needed to buy a washer/dryer and they had no problem matching the price another store was offering on a similar model.
Had a recent fiasco buying an HD television. Basically it was ordered and I was told they had the TV in stock. Showed up and there was no television. They gave me the sale price on the TV I originally ordered on a better television they actually had in stock.
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-Jess
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