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Cheap the service may be but they still advertise it as a 3 to 5 day service to the UK. When they hang onto it for 2 days without doing anything with it and then they only scan the parcel in after a member of your staff called them to find out what was happening it makes it unlikely to meet that target.
That said the last time I orderd from pelican the parcel was shipped by USPS on a thursday and I had the parcel tuesday AM, tracking was available as soon as the order was stated as shipped in the pelican tracking system.
Steve
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