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Considering I'm typing this on a toshiba satliete M35-S456 that I got about 2 years ago this sort of concerns me.
About there stupid engerning and other odiities, they wont send you a replacement keyboard to replace yourself. You have to take it to a designated service center, leave it there while they diagnoise whats wrong (my i key is in the process of falling off) then order and the part and fix it. Estimated time 2-3 weeks. Everyone else I know that has Dells, HPs, and IBM laptops simply calls and then a few day later gets a new keyboard in the mail with instructions on how to replace it. Needless to say, because of this when my sister goes to school this fall she wont being getting a toshiba even though I have been very happy with it otherwise.
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